Privacy Policy

Privacy Policy

Introduction

Welcome to https://northglenn-depression-therapy.denvermentalhealthcare.com (hereinafter referred to as “Northglenn Depression Therapy,” “we,” or “our”). We prioritize and respect your privacy by ensuring the security and protection of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and handling of personal information in alignment with various global privacy regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://northglenn-depression-therapy.denvermentalhealthcare.com
  2. Any mobile applications or services we offer
  3. Online interactions through emails, newsletters, calls, and texts (SMS)
  4. All other services and products directly associated with our platform

Please note that this policy does not extend to third-party websites, applications, products, or services accessible via links on our site. These external entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This policy outlines the practices when you:

  1. Use any of our applications or services as an authorized user
  2. Visit our websites linked to this Privacy Statement
  3. Engage with us through communications like newsletters, emails, calls, or texts/SMS

Personal Data Collection

We collect various categories of personal data, which may include:

  1. Account Information: Details related to your account creation and management, such as usernames, passwords, and profile settings.
  2. Payment Information: Data necessary for processing payments, including cardholder names, payment method details, and transaction history.
  3. Financial Information: Records of transactions, billing addresses, and other financial records relevant to our services.
  4. Purchase Information: Details about products or services purchased from us, including quantities, prices, and purchase dates.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, and mobile network information.
  6. Location Data: Information about your geographical location when you interact with our services, often collected through GPS or similar technologies.
  7. Feedback: Responses to surveys, reviews, or comments provided by users regarding our products and services.
  8. Social Media Information: Data from social media platforms when users choose to connect their accounts to our services.
  9. Product Information: Details about the products you interact with, including preferences, usage patterns, and feedback.

We gather this data through direct user input, interactions with our services, and automated technologies like cookies and tracking pixels. Additionally, third parties may share personal data with us, subject to their respective privacy policies.

Cookies

Cookies are small text files stored on your device when you visit our website or use our applications. We utilize cookies for various purposes, including:

  1. Strictly Necessary: These ensure the basic functions of our website and services, such as account management and secure transactions.
  2. Preference: Cookies remember your preferences and settings to enhance user experience.
  3. Analytics: They help us analyze traffic and behavior on our site, providing insights for improvement.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes collected or as required by law. Once the purpose has been fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

We have implemented robust organizational safeguards and security measures to protect your personal data:

  1. Encrypted Communication: All data transmitted between your device and our servers is encrypted using industry-standard protocols.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who assist in processing data securely, adhering to strict privacy guidelines.

Children’s Privacy

We do not knowingly collect personal data from children under the age of 18. Our services are designed for a general audience, and we comply with applicable laws to ensure child data protection.

Your Rights

Depending on your jurisdiction, you have specific rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you.
  2. Rectification: The right to have inaccurate or incomplete data corrected.
  3. Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
  4. Restriction: Limiting the processing of your data in specific situations.
  5. Portability: Obtaining a copy of your data in a structured format and transferring it to another controller.
  6. Objection: Objecting to the processing of your data for legitimate interests or direct marketing purposes.
  7. Non-Discrimination: You have the right not to be subjected to automated individual decision-making, including profiling, which significantly affects you.
  8. Filing Appeals/Complaints: You can file appeals or complaints with our privacy team or relevant supervisory authorities.
  9. Withdrawing Consent: You are free to withdraw consent for data processing at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Changes to Policy

We reserve the right to update this Privacy Policy, and any changes will be posted on our website with a notification email sent to registered users. We encourage you to review this policy periodically for any updates.

Contact Information

For any inquiries related to privacy, data requests, unsubscribe, or questions about this policy, please contact us: